Get in Touch With Us
Whether you have spotted an error, want to suggest a Canadian casino we should review, or have a question about anything on the site, this page tells you exactly how to reach us and what happens after you do.
How to Contact Us
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond faster, a brief line explaining the nature of your enquiry lets us route your message to the right person straight away. You do not need to write a formal letter — plain and clear is fine.
What You Can Write to Us About
We welcome messages of all kinds. The most common reasons readers get in touch include:
- Content questions — If something on our site is unclear, or you want more detail on how we assessed a particular Canadian online casino, just ask.
- Corrections and accuracy — Spotted a bonus figure that looks outdated, or a detail that no longer matches what a casino is offering? We take accuracy seriously and act on reader tips quickly.
- Casino suggestions — Know of a newer Canadian casino site you think deserves a look? Tell us about it. We are always researching additions to our rankings.
- Feedback on our rankings — If your experience at one of the casinos we cover differed significantly from our editorial assessment, we want to hear it. Reader experience informs how we weight future reviews.
- Partnership and commercial enquiries — If you represent a brand or agency and would like to discuss how we work together, introduce yourself and outline what you have in mind. We will pass your message to the right team member.
- Responsible gambling concerns — If you or someone you know is struggling with gambling habits, flag it in your message and we will point you towards relevant support resources available in Canada.
What Happens After You Email
We do not use automated replies as a stand-in for a real answer. When your message arrives, a member of the editorial team reads it and responds personally. Our standard turnaround is two working days. During particularly busy periods — such as when we are processing a large batch of casino reviews — it may stretch slightly longer, but we will always follow up.
If your enquiry is time-sensitive, saying so in the subject line helps us prioritise accordingly.
A Note on Editorial Independence
blancdegris.com operates as an independent comparison site for Canadian online casinos. Our rankings are based on editorial research and are not for sale. Commercial relationships with casino operators may generate commission when a reader follows a link and registers, but this does not determine where a casino appears in our rankings or how it is written about. If you have concerns about a specific review or believe a conflict of interest has affected our coverage, please write to us — we will investigate and respond.
You can read more about how we assess and rank casinos, including the criteria we apply to non-GamStop casino options, elsewhere on the site.
About the Team
Our content is produced and maintained by Isabelle Morin and a small editorial team focused on the Canadian market. We review casinos available to players across Canadian provinces, with a particular focus on welcome offers, game libraries, payment methods that work in CAD, licensing and the overall experience for Canadian players. We do not claim to have deposited at every site we cover; our assessments are based on thorough desk research and publicly verifiable information.
We Value Honest Feedback
Reader input has a genuine impact on this site. Past messages have led us to correct bonus terms, update payment method details and add casinos we had not yet considered. If something we have published is wrong or out of date, telling us is the fastest way to get it fixed. We appreciate you taking the time.